SPECIALTIES
Product & Design Strategy
Define product and experience direction that aligns customer needs with commercial outcomes — from early experimentation to scaled ecosystems.
Building & Scaling Teams
Recruit, mentor and support designers and leaders, creating clarity of purpose, strong craft and healthy, high-performing teams.
Customer Insight & Experimentation
Translate research, Voice of the Customer insights and data into product decisions that improve conversion, engagement and long-term value.
Emerging Technology & AI
Integrate AI and emerging technologies where they create tangible value, embedding experimentation into product development and decision-making.
Industries
Travel • SaaS & Enterprise Technology • E-commerce & Retail • Financial Services • Media & Entertainment • Consumer Electronics
Speaking
Selected industry conferences include:
Design Gurus Summit
PSFK Future of Retail
Digiday Retail Summit
SAP Retail Forum
RE:DESIGN UXD
Warm Gun
Companies and Clients
Reccomendations
Carrie is awesome. She's a very talented designer, with strengths in both visual design and user experience, a passionate innovator, a great operational manager and strong team builder/leader. Lots of design leaders have one or two of these skills, but Carrie brings them all together. And she's a good person - funny, smart and low-drama. I'd work with her again in a heartbeat.
- David Katz, SVP Product at Fanatics, Inc.
Carrie managed me for a short time at Westfield Labs, but it was a fantastic few months. She was calm and pragmatic in extremely difficult situations, because I could tell she’d dealt with just about anything before. She was transparent with information and had honest no-nonsense answers to questions, inspiring trust among her team. She’s also a stellar designer who approached problems methodically, armed with research and data. Carrie was refreshingly honest and tremendously talented, and I sincerely enjoyed working under her!
- Saad Anasari, Sr. Product Designer at Clover Health
Leader. Enabler. Strategist.
I’ve reported to Carrie for almost four years at Salesforce. Often times, I’ve asked myself how she manages to keep her collective and calm at all times, even when tension levels are at absolute highs. Not once in four years would she turn a 1:1 into what she cared about most, but consistently kept her focus on what’s top of mind for me and how I’d be best supported. She brings joy to the workspace, excels at leading from behind, loves enabling and growing her people, unlocking opportunities and scaling organizations in mind with what’s best for the business long-term. One to never complain while leading through change with strategic clarity, Carrie never needed easy – she just needed possible. I’m grateful for all that I’ve learned from her.
- Christian Baerend, Sr. Director at Salesforce
Get in touch
Interested in building teams, shaping product direction or exploring what thoughtful design leadership looks like at scale? I’m always open to a conversation.
Outside of work, you’ll usually find me on a mountain trail, upside down in a yoga pose, or planning the next travel adventure.